Cisco 24/7 Hotline

Peace of mind for you and your Cisco Network

We offer a complete 24/7/365 Technical Call Center for any Cisco Networking related issues and can provide you with a real alternative to the Cisco TAC.

How Does It Work?

1. Customer rings a toll free number

2. Customer states contract number and a brief problem description

3. Trouble Ticket is opened in our intelligent ticketing / SMS system

4. Ticket is routed to relevant Cisco Expert in the right timezone

5. Customer receives a call within 1 hour (maximum)

What Does the 24/7 Cisco Hotline Offer?

An inexpensive alternative to Cisco SMARTnet & the Cisco TAC
Cisco Support by Phone, Email, Chat or Remote Login
Covering Any Cisco Devices you have – not just per device!
Diagnosing Hardware or Software Problems incl. Bugs
IOS Upgrades (through our Partners)
Hardware Break Fix available (through our Partners)

Our only aim is to fix any Cisco issues you may encounter in the shortest time possible in order to get your network back into a healthy and productive state!

Our Cisco Tech Support Service will give you the peace of mind that in case something goes wrong in your network, you have Experts at your fingertips.

Customer Benefits

Dedicated Account Manager
Dedicated Toll Free Dial-In Number
Unique Login to Ticketing Systems to see progress at all times
Priority SLA of 1 hour maximum time until a Cisco Expert Calls Back
Best Value for Money Package Deals
Dozens of Cisco CCIE Consultants on Call 24/7
True Cisco TAC Alternative with 1 month minimum contract term only

Call +44 (0) 131 554 3438 Now!

or use the contact form below

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UK Office
ProNetExpert Ltd.
La Belle Esperance
The Shore, Leith
Edinburgh, EH6 6QW
United Kingdom

On Google Maps

Email:     info@networksupporthotline.com
Phone:    +44 (0) 131 554 3438

 

US Office
ProNetExpert Ltd.
1136 Larrabee Street, Suite 328
West Hollywood
CA 90069
USA

On Google Maps

Email:     info@networksupporthotline.com
Phone:    +1 (310) 402 2371
 

Need Cisco Support?
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Cisco Routing & Switching



Technologies:
RIP, OSPF, EIGRP, IS-IS, BGP, PBR, QoS, IPv6, Spanning Tree, Channels, Trunks, VLANs, Network Management, CiscoWorks etc.


Cisco Security



Technologies:
PIX, ASA, FWSM, CSM, ACS, NAC, MARS, IDS, IPS, VPN, SSL, DDoS, CSA, Ironport, IP Video Surveillance etc.


Cisco Voice / Unified Comms



Technologies:
Cisco Unified Communications Manager, Call Manager, Unity, MeetingPlace, Contact Center, TelePresence, Cisco DMS etc.


Cisco Service Provider



Technologies:
IS-IS, BGP, MPLS, GSR, CRS-1, IOS-XR, Nexus, ASR, Multicast, Traffic Engineering, Optical Networking etc.


Cisco Data Center / Storage



Technologies:
Network Design, Catalyst 6500 & modules, WAAS, ACE, CSS, VSANs, Zoning, FICON, iSCSI, IVR, Fabric Binding, Fibre Channels, MDS 9000 etc.


Cisco Wireless Networking

Technologies:
Controllers, WiSM, MESH, Site Survey, VoWLAN, 802.11n, MSE, LBS, WCS, RFID, WIMAX etc.